covid

UNITED

Notre réponse à COVID19

Due to the current lockdown implemented by the French government, we will remain closed for eat-in until December 1st (or until we are allowed to re-open). However, we are open for takeaway at lunch 12pm to 2pm and dinner 7pm to 9pm. View our takeaway menu and call us to order.

Our thoughts are with all those who have been impacted by the coronavirus around the world. Our focus is on running Jacks + Hôtel Les Grangettes through the current uncertain situation. Our first priority is the health + safety of our team, our families + our community. We continue to work closely with our suppliers + customers to ensure the safest possible environment while maintaining the atmosphere that everyone loves about our venues.

On this page, you’ll find an overview of the measures + initiatives we have adopted to support the health + well-being of employees + customers.

We're committed to...

1 | The health, safety + trust of our team

2 | Safeguard the continuity of our business + appeal of our brands

3 | Support the community + those who are most impacted

APRÈS, LIVE MUSIC, GOOD TIMES… SOCIALLY RESPONSIBLE

We're committed

The measures we have in place...

MASKS

Masks are a legal requirement in France + must be worn at all times when you are in Jacks (including the terrace) + Hôtel Les Grangettes. You may remove your mask when you are seated at your table or in your hotel room.

TRACK + TRACE

The government requires that we collect the names and contact information for everyone who enters our venue. There will be a registration book available to you when you enter Jacks + Hôtel Les Grangettes. Your data will be kept for 14 days + will only be shared with the Regional Health Agency if requested.

HAND SANITIZER

There is hand sanitizer throughout the venues. Please use this when entering the building, when using the bathroom + any other time you feel necessary.

TABLE DISTANCING

All of our tables are spaced at least 1m apart to comply with government regulations. Please do not move the tables or join them together. There is a maximum of 6 people per table.

WAIT TO BE SEATED

Please wait to be seated. This way we know you’ve arrived + can provide efficient table service. Please do not sit at a table in case it hasn’t been cleaned after the previous customers.

TABLE SERVICE

Please let our servers come to you to take your order + payment as we are not doing any service at the bar. Whilst we have plenty of staff we ask for a little patience as we have a lot of tables + people to serve. We promise we know you’re there + will serve you as fast as possible.

ONLINE MENUS

We’ve moved our menus online to limit unnecessary touching of items. We provide free WiFi in Jacks + Hôtel Les Grangettes, but if you have any trouble accessing the menus please ask your server for help.

CLEANING

We have increased our cleaning around the entire venue so that all surfaces are cleaned every 30 minutes + any time after a customer finishes at their table. Hotel rooms are cleaned to the highest level + minimum contact between guest changeover is in place to limit contamination.

OPENING TIMES

Due to the current lockdown implemented by the French government, we will remain closed for eat-in until December 1st (or until we are allowed to re-open). However, we are open for takeaway at lunch 12pm to 2pm and dinner 7pm to 9pm. View our takeaway menu and call us to order.

#SOCIALISERESPONSIBLY

We're committed

Our initiatives...

TAKEAWAY

We have increased our takeaway menu to include almost everything on our restaurant menu. Takeaway is available non-stop + you can place your order by sending us a message on Facebook or calling the bar on 04 79 00 44 26. We are currently looking at an online ordering + delivery service to make ordering takeaway even more seamless – you could even place your order while on the chairlift + collect your meal on your way home!

View takeaway menu

LIVE STREAM APRÈS

Born from the success of the Confinement Sessions during the lockdown, we are continuing to live stream après via our Facebook page. We aim to bring live music to you even when you can’t make it to the bar.

GROWLERS – TAKEAWAY BEER

Staying home shouldn’t mean missing out on a beer at the end of the day, so we’ve made 2L glass growlers that are used for takeaway beer. Order yours in Jacks, with your choice of beer + bring it back to refill!

THE HOME OF LIVE MUSIC

We're committed

We're committed to a safe après...

Après might look a little different this year, but we guarantee there will still be live music, mouthwatering food + good times all round!

This winter season there will be table service only. After the music winds down we’ll offer a full dinner service so you can enjoy a delicious dinner as you unwind from your day on the mountain.

Tables are restricted to a maximum of 6 people. For tables of all sizes, we recommend booking so you don’t miss out. If you’re a group of 6 or more a booking will be required. On busy nights bookings will be restricted to 1.5 hours to help us manage the flow of people + so that everyone can enjoy après.

LIVE MUSIC

We’re the home of live music + this season is no different! We will have music 5 days a week from 5pm to 7pm. PLUS we’re live-streaming the gigs so if you can’t make it to Jacks you can join in online via our Facebook page.